Frequently Asked Questions
Everything you need to know about our stone-ground chocolate.
What makes Taza Chocolate different from other chocolate?
We use traditional Mexican stone mills to grind our cacao. This minimally processed approach preserves the bold flavor and unique, gritty texture of the organic beans.
Is your chocolate vegan and soy-free?
Yes, all Taza Chocolate products are 100% dairy-free, soy-free, and vegan. We use only plant-based ingredients in our stone-ground process.
How do you handle shipping in warm weather?
During summer months or when shipping to warm climates, we use insulated packaging and cold packs to ensure your chocolate arrives in perfect condition without melting.
Are your cacao beans ethically sourced?
Absolutely. We pioneered the first third-party certified Direct Trade cacao sourcing program to ensure farmers receive prices significantly higher than Fair Trade requirements.
What is the shelf life of your chocolate bars?
Our chocolate bars are best enjoyed within 12 months of the manufacture date. For optimal freshness, store them in a cool, dry place away from direct sunlight.
Do you offer international shipping?
Currently, we ship directly to customers within the United States and Canada. For other international locations, please check our store locator for local distributors.